Jerry helped us buy our first home four years ago, and when it came time to sell that same home, we knew immediately that Jerry was our guy. We had a tough scenario. We had already put in a contingent offer to a new place, and we HAD to sell ... within 21 days and close escrow within 60 days. (The average sale time in our area was about two months at that point.) Jerry was a miracle worker. We sold our place the day after our first open house and closed escrow within 36 days. And we managed to do a concurrent close on our new place as well. Jerry, Rachel, and their whole team were communicative throughout the whole process. They created a custom website and had a professional photographer shoot beautiful photos of our place. Jerry had wonderful advice for our new place, even though he wasn’t our buying agent (we went with the seller’s agent, a decision we totally regret). I would highly, highly recommend Jerry and Rachel.
My wife Cherie and I actually met Jerry completely by accident one day while viewing an open house. But what a happy accident it was! He and Rachel have gone above and beyond our expectations. He was very mindful and helpful in guiding us through the sale of our condo ... and finding the perfect buyer at the price we wanted. Simultaneously he helped us get into a new home and skillfully negotiated terms in which we could stay in our old place while making the transition into the new home. I later learned from the sellers agent that it was Jerry’s outstanding reputation that convinced the seller to accept our bid despite multiple offers. I guess it really does come down to who you know. Jerry always had our back when it came to fighting for us and protecting our rights as buyers and sellers. He often took my calls after hours to answer any questions or dilemmas we encountered in both of our estate transactions. Jerry works very hard to make sure the stress of buying a home is both pleasant and enjoyable. He was always mindful of our budget and desires to remain in Culver City. He always presented keen strategies and ideas on how to accomplish our dreams and desires within reason and not getting caught up in the hype. I highly recommend this team if you are a first time buyer or in need of an agent who really cares about finding you the right home for your money. Thank you both for helping us begin a new chapter in our lives!
Jeffrey and Cherie K.
We interviewed several different agents before we decided to have Jerry and Rachel sell our home. Jerry’s expertise, professionalism, and warm personality made him the obvious choice. He gave us expert advice as to how to spruce up our home in the most cost-effective way, and our trust in his ... experience really paid off. Jerry is hardworking and always available. No question or response was ignored; in fact, Jerry often went above and beyond to look after our best interests. Within a day of signing with Jerry, he had our home professionally photographed, listed on the MLS and every real estate website (including an amazing website he created just for our house!), beautiful flyers printed, and open houses scheduled! After only seven days on the market, Jerry had a qualified buyer and a sales price well above what we were asking! Jerry then guided us through the inspections and escrow process until we closed. It is rare to find someone who not only meets but exceeds your expectations. We are very thankful for finding Jerry and wholeheartedly recommend him for all your real estate needs!
Jerry and Rachel, you always came prepared with properties, had done your research, and you put in 110%. Though you always had a game plan to keep things efficient, you were always flexible enough to add in properties I had heard of or ones that looked interesting as we drove ... by. I went to Australia one day after my offer was accepted. Jerry took care of everything while I was gone for 5 weeks. He was there for every inspection and also managed to get me quotes on repairs and renovations! We were in constant phone and email communication so I did not feel like I was left out of the loop. Not only did he have everything organized for me, but he managed to get a LARGE CREDIT from the seller. I even found NewHomesLA.com’s website to be of assistance. The listings for services and tradesman was a fabulous resource – a quick and easy starting point for quotes or information.
My brother found Jerry and Rachel Hsieh online through Zillow web-site. We read the reviews from previous clients and that is why we decided to work with them. We decided to meet with them in person and were very impressed with their professional approach immediately. We found them to be ... extremely professional and highly experienced. In our first meeting they brought us a very detailed market analysis report. The presentation both verbally and written brochures were spot on. They educated us on the current real estate market. With all the information they gave us, and without any pressure, we were able to make our decision to put our mother’s home up for sale. They hired a professional to take several pictures of our home and we had multiple offers in less than a week. Between my brother and I, we have sold over a dozen homes. Jerry and Rachel both have superseded beyond a doubt any work an agent has done for any of our deals. They are honestly the BEST in the business and I would be happy to list or have them help us find new homes to buy. You get top notch service from this agent couple The reviews on this site were very accurate. They did a phenomenal job. Jerry and Rachel always made themselves available to fit our schedule. They continue to go above and beyond what we expect of him in other ways, even after closing! It made the emotional adventure of selling my mother’s home an unforgettable and positive experience. Thank you Jerry and Rachel Hsieh!
I wanted to hire Jerry and Rachel Hsieh for many years after attending a number of open houses prior to selling my home with them. When I was in the market looking to buy a home in Mid City, Jerry and Rachel always had the most professional open houses with ... the best marketing materials. Even before they had our business selling our home, Jerry and Rachel offered advice, tips and recommended improvements that we should undertake in order to get the most return for our home sale. Jerry and Rachel’s staff (Nicholle & Amanda) were extremely helpful and attentive during the entire process from open houses to finalizing the sale of our home. Jerry and Rachel truly understand the market and the nuances of the Mid City/Pico Fairfax area and truly helped us get the price that we wanted for our home sale. The entire staff is friendly and easy to work with. Without hesitation, I would recommend Jerry and Rachel to buy or sell your home.
Excellent real estate team! They are personable, attentive, responsive, and detail oriented. Their success is based on hard, consistent, and methodical work, as well as, excellent listening skills! They do not show you properties or guide you to write offers that are above your budget, which several real estate agents ... tend to do. They keep clients grounded and within budget. Excellent negotiating skills!. I highly recommend this outstanding team!
Jerry and Rachel made the process of selling our home as easy as they possibly could. They provided excellent advice throughout the negotiations (we had multiple offers). Their follow-up was timely. Their attitude was always positive and professional. Would recommend them highly.
Alex and Gaynor
Jerry and Rachel handled the sale of my family’s duplex as well as the purchase of a new condo. They were professional, receptive, knowledgeable, thoughtful and always looked out for my best interest. They answered all calls immediately and attended to each and every detail. I would highly recommend them ... for all your real estate needs. Thank you Jerry and Rachel for a job well done.